Bachelorette.com is just like a great bachelorette party. We are fun, a little-bit naughty and when the process is over, no one will know what happened. You see, every aspect of your shopping experience is completely private. Privacy is our corporate specialty. Afterall, Bachelorette.com is a division of PriveCo, the world's most private company.
Bachelorette.com
A Division of PriveCo
510 East Ten Mile Rd.
Hazel Park MI 48030 48220
Ph: 1-800-809-0610
International: 1-248-744-3580
comments@bachelorette.comHere is a short video-tour of our company.
Policies:
Payment Methods and Sales Tax:
We are very pleased to accept Visa, Mastercard, American Express, and
Discover cards. Unfortunately we cannot
accept personal checks.
Sales tax is charged for Michigan residents only. The rate
is 6% by law. The site will use your address to determine if tax
should be applied and will do so for Michigan residents.
Shipping:
Shipping costs are calculated using the weight of the products
purchased and the U.S. Postal Service shipping tables. The site
will calculate your shipping costs for you automatically based
on shipping weights.
Information sharing:
We will not share any information about our clients. By giving
us your name, address, and credit card information to us, you
are entrusting us. We take this trust very seriously. Bachelorette.com
is operated by Isdera Corporation - Specialists in online privacy.
As such, it is covered by a comprehensive privacy policy. Your information will not be sold or shared with anyone.
- We will not sell your information to any mailing lists. Other
companies can get 5 cents for each persons customer information.
We don't think selling your name to a company that will send
you junk mail is worth a nickel.
- We will keep e-mails to a minimum. We promise to include a coupon code for at no less than a 10% discount with any e-mails we send to customers. We suggest that you request a shipping confirmation e-mail because we know that customers that request one end up happier in the end.
- We will not give out your e-mail address. Although we have
a cookie that monitors who enters our site (we use it to serve
repeat customers) we promise not to use the information for anything
other than tracking at an agregate level.
- We maintain the most secure online transaction process possible.
We use the Strongarm secure server, in our opinion, technically the best product. It supports industry-standard 128-bit SSL encryption.
This product is so secure, it cannot be exported. We trust our
transaction to it. We hope you will also.
- We will maintain security of our systems and information.
- We hope that we can earn your trust and we look forward to
making you a satisfied customer.
Customer
return policy:
Providing you superior customer service is one way in which
we hope to earn your repeat business.
If you are unhappy with the contents of your
order:
Contact us within 30 days of your order and we will either fix the problem, or refund your
money (whichever you prefer). We will not hesitate to satisfy
your wants when there has been a mistake in shipping, invoicing,
or packaging. If these problems occur we will be quick to admit
fault and to fix the problem.
If
you are unhappy with the performance of the products you have
ordered:
We stand behind all of the products we sell. We trust that
the products we sell have been successful because they have long
histories of satisfied customers. If you are not happy with the
product, you can choose how you want to be compensated.
Method 1: Return the unused portion of the product to us within 30 days of your purchase:
We will credit your credit card for the purchase price of
the product. Through this entire process we will continue to
keep your name in strict confidence.
Method 2: Seek compensation from the manufacturer: Many of
the products we carry come with a satisfaction guarantees from
the manufacturers. Often, these programs will refund your money
in the form of a check. You can choose which one of these two
methods would make you happiest.
If
you feel you have been charged improperly or are in any way unhappy
with charges to your account.
Within 48 hours of receiving your complaint, either by phone,
e-mail, or regular mail, we will review our order database, cross-check
it with our secure order server, review our credit service account,
our shipping records, and reply to you. If we find any errors
we will immediately credit your account. Often, if you telephone
us, this entire process can take place during that one call.
For these, or any other questions, please do
not hesitate to call us. Our customer service line is 1-800-809-0610.
Thank you.